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This store has earned the following certifications.
WomensAccessories / HomeOrganization-2
100% Natural Rattan
【ORIGINAL RATTAN】: Our rattan basket is crafted from authentic rattan rather than plastic imitation, ensuring durability and health benefits for your family. This high-quality rattan can last for decades, making it a reliable choice. Our thoughtful design is user-friendly, easy for both the elderly and children to move and use.
【AESTHETIC AND DURABLE HOME DECOR】: Every detail of our storage baskets has been meticulously crafted, with a lid that keeps contents dust-free. The more you use it, the richer the tone becomes, enhancing its classical beauty. The smooth and comfortable surface develops with time, and the baskets never go out of style.
【HAND-WOVEN AUTHENTICITY】: These rattan baskets are handwoven by skilled Vietnamese craftsmen. While handmade, slight variations in size may occur. If you notice deformation during use, simply soak the rattan in water and reshape it with heavy objects to restore it to its original form.
【STORABLE AND CLEANABLE】: The sturdy carrying handles make it easy to carry and stack several baskets to save storage space. The lid effectively prevents dust and keeps items tidy and clean. Our baskets are washable and easy to maintain; simply air dry after washing to ensure they remain dry.
【EXCELLENT CUSTOMER SUPPORT】: Should you have any questions or concerns about the product, please feel free to contact us. We are committed to providing exceptional service and will respond to your inquiry within 24 hours.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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